Privacy Policy

1. Introduction

Tendonsdetoxifyi Ltd ("we," "us," or "our") operates this website. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise process your personal information.

2. Legal Basis and Data Controller

Data Controller: Tendonsdetoxifyi Ltd, 77 Gower Street, London WC1E 6HQ, United Kingdom

Legal Basis: We process personal data under Article 6 GDPR on the basis of: (a) your consent, (b) performance of a contract, and (c) our legitimate interests in order fulfillment and customer service.

Supervisory Authority: The Information Commissioner's Office (ICO), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF, United Kingdom. Email: [email protected]

3. Data Collection

We collect personal data that you voluntarily provide when placing an order or contacting us, including:

• Name and phone number (order forms)
• Email address (contact forms)
• IP address and device information (cookies)
• Website usage data (analytics)

4. Use of Data

We use your data for:

• Order processing and delivery
• Customer communication
• Service improvement
• Compliance with legal obligations
• Marketing (only with your consent)

5. Cookies

We use cookies for:

• Strictly Necessary: Site security and functionality
• Analytics: Understanding site usage (if consented)
• Marketing: Displaying relevant advertising (if consented)

You can control cookies through your browser settings or our cookie banner. Refusing necessary cookies may affect site functionality.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations, typically for up to 7 years for order records and financial compliance.

7. Your Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion (right to be forgotten)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

To exercise these rights, contact us at info@tendonsdetoxifyi.shop.

8. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no system is completely secure. We recommend you use strong passwords and be cautious with your personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version is indicated by the "Last updated" date above. Your continued use of the site constitutes acceptance of any changes.

10. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: info@tendonsdetoxifyi.shop
Phone: +44 20 7946 0958